Archive for December, 2008
Debt Collectors…beware
I have talked about this issue once before, but a case just popped up showing me that not all of you are listening to my warning. Debt Collectors beware….a consumer does NOT have to posit a dispute to a consumer debt in writing. The Fair Debt Collection Practices Act (“FDCPA”) has no such requirement. As […]
A better way to collect….show respect to your customers
This time of year, I am pleasantly reminded of our office wide directive to treat debtors as our customers. Over the years, I have seen debt collectors use old school techniques of yelling at debtors and threatening them with legal action amongst other things. I have also seen debt collectors treat debtors with respect and […]